Please be advised that we are not an emergency service. If you are at all worried that the difficulties experienced by you or the young person referred may be getting worse, please seek immediate support via:
- Your GP
- Samaritans – Telephone 116123
- Childline – Telephone 0800 1111
- Accident and Emergency (if you feel that you/the young person is likely to self-harm or attempt to take their life)
- Contacting 111 (option 2)
Where two people have parental responsibility but live in different homes, we recommend that both parties are aware of any referral being made. However, CHUMS will accept appropriate referrals from either parent.
There must not be any unresolved legal issues or issues being investigated by social care. Where there is an ongoing court case, professionals and families should be advised that it is better to refer once the case is concluded. CHUMS does not mediate residency and contact arrangements. Parents should be advised to approach the family mediation service or discuss with a solicitor. CHUMS will not be involved in any legal issues in relation to parental separation. Court reports should be commissioned by solicitors or from professionals who work on a private basis.