Before you make a referral it is important to read our general criteria (below) as well as any specific criteria for the clinical service you are referring into. If you decide to make a referral please include as much information as you can with regards the presenting issue.

Referrals into our Emotional Wellbeing Service are reviewed at the multi-agency Single Point of Entry meeting (SPoE). Following this meeting you will be advised the most appropriate service to offer support. This may not be CHUMS, or CAMHS, in which case you will be given contact details of the relevant service.

The following referral criteria is used across all our clinical services:

  • Please check the individual service information on details of age range supported.
  • Where two people have parental responsibility but live in different homes, we recommend that both parties are aware of any referral being made. However, CHUMS will accept appropriate referrals from either parent.
  • There must not be any unresolved legal issues or issues being investigated by social care. Where there is an ongoing court case professionals and families should be advised that it is better to refer once the case is concluded
  • CHUMS does not mediate residency and contact arrangements. Parents should be advised to approach the family mediation service or discuss with a solicitor
  • CHUMS will not be involved in any legal issues in relation to parental separation. Court reports should be commissioned by solicitors from professionals who work on a private basis.

Please Note:

CHUMS is not an Emergency Service and is not able to respond to referrals urgently. Therefore, if there are any immediate risks identified or emergency care required please seek immediate advice from your GP/A&E. If you have any questions regarding the referral form, please call us on 01525 863924. Alternatively you may find it helpful to seek support from the Samaritans, Tel: 116123 or Childline, Tel: 0800 1111.

If you are experiencing any difficulties submitting an electronic referral form please do not hesitate to contact us on 01525 863924.